Short answer
If agreed work is not performed, performance or a refund may be claimed on the appropriate basis. Distinguish the contractor’s breach from the customer choosing to stop the work.
Practical example
Prepaid repairs never begin by the agreed date. This differs from a customer stopping work already underway.
What to do
Record the scope and deadlines and keep transfers and a written demand. Assess whether an additional period is needed and value any completed work.
Points to consider
A customer’s discretionary withdrawal may require payment for completed work and resulting loss. A full advance refund is not always available.
Legal basis
Civil Code of Georgia, Articles 394, 405, 636, 648. Current text: https://matsne.gov.ge/ka/document/view/31702
Information checked on 28 October 2026. The outcome depends on the documents and facts of the individual case.
Consult YURFIRMA to assess your documents and the appropriate legal route: https://yurfirma.ge/en/kontakty
This is general information and does not replace a legal assessment of your specific case. The current law and the relevant facts are checked again when you seek advice.